Privacy Policy

Last updated on: October 15, 2025

At Renisajewels, your privacy is very important to us. When you visit our website or place an order, you share personal data with us. We handle this data carefully and transparently.

In this privacy policy, you can read what data we collect, why we do this, and how we protect your information. By using our website www.renisajewels.com, you agree to this privacy policy.
1. Applicability

This privacy policy applies to all services, products, and online activities of Renisajewels.

Please note: this policy does not apply to third-party websites or services to which we link.
2. Personal data we process

We process the following data when you use our webshop:

  • First and last name
  • Address details
  • Email address
  • Phone number
  • Payment details
  • Order history

This data is stored on secure servers of Renisajewels or carefully selected partners who support our website. We do not combine this information with other data we may have about you.
3. Use of our services

When you place an order, create an account or contact us, we ask for personal data that is necessary to perform the service.

We use this information exclusively for the provision of the relevant service or for answering your questions.
4. Communication

If you send us an email or message (e.g., via the contact form), we store that message to be able to process your question or request.

This communication is stored securely and only used for the purpose for which you contacted us.
5. Purposes of data processing

We use your data for the following purposes:

  • Processing and shipping your order
  • Creating an account
  • Answering questions via email
  • Sending newsletters (only with your consent)
  • Improving our webshop through analysis and statistics
  • Complying with legal obligations (such as administration obligations)

We will not use your data for other purposes without your consent.
6. Cookies

Our website uses functional and analytical cookies that help the webshop function properly and provide insight into visitor behavior.

Cookies do not store personal information. You can set your browser to refuse cookies, but some parts of the website may then work less well.
7. Sharing data with third parties

Renisajewels does not sell your data to third parties. Data is only shared with parties necessary to perform our services, such as:

  • Payment providers (e.g., Mollie or PayPal)
  • Shipping services (e.g., PostNL or DHL)
  • Website hosting and IT partners

Data processing agreements have been concluded with these parties to properly protect your data.
8. Retention periods

We do not store personal data longer than necessary for the purpose for which it was collected:

  • Order and invoice data: up to 7 years (statutory administrative obligation)
  • Newsletter data: until you unsubscribe
  • Communication: as long as necessary for the handling of your request
9. Rights of data subjects

You always have the right to:

  • Request access to your personal data
  • Have incorrect data corrected
  • Have your data deleted
  • Withdraw your consent
  • Object to the use of your data

You can send a request to info@renisajewels.com.
We will respond within 7 days.
10. Protection of personal data

Renisajewels takes appropriate measures to prevent misuse, loss, unauthorized access, and unauthorized modification.

Our website uses a secure SSL connection (https://) and we restrict access to personal data to employees who truly need it.
11. Changes to this policy

Renisajewels reserves the right to amend this privacy policy. The most current version will always be published on www.renisajewels.com.
12. Contact

Do you have questions or comments about this privacy policy?
Please feel free to contact us: info@renisajewels.com